Last updated: 08/16/2024
This Privacy Policy explains how American Hats Makers (the “Site”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit, use our services, or make a purchase from American Hats Makers (the “Site”) or communicate with us in other ways (collectively, the “Services”). For this Privacy Policy, “you” and “your” means you as the user of our Services, whether you are a customer, website visitor, or another individual whose information we have collected.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. “Personal information” refers to information that identifies, relates to, describes, or can be associated with you.
Information We Collect Directly from You:
- Basic contact details: Your name, address, phone number, email.
- Order information: Your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information: Your username, password, security questions.
- Shopping information: Items you view, put in your cart, or add to your wishlist.
- Customer support information: Information you include in communications with us, such as messages sent through the Services.
Information We Collect through Cookies:
We also automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties:
We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, like Shopify.
- Payment processors who collect payment information to process your payments and fulfill your orders.
- Third parties we work with who collect information when you visit our Site, open or click on emails we send you, or interact with our Services or advertisements.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided to us by third parties or their policies or practices.
How We Use Your Personal Information
- Providing Products and Services: We use your personal information to provide you with the Services, process your payments, fulfill your orders, send notifications, manage your account, arrange for shipping, facilitate returns and exchanges, and enable you to post reviews.
- Marketing and Advertising: We use your personal information to send marketing, advertising, and promotional communications, and to show you advertisements for products or services.
- Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your credentials safe.
- Communicating with You: We use your personal information to provide you with customer support and improve our Services.
Cookies
We use Cookies to improve our Site and Services, remember your actions and preferences, run analytics, and better understand user interaction. For specific information about the Cookies we use related to powering our store with Shopify, see Shopify’s Cookie Policy.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, such as:
- With vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners, including Shopify, to provide services and advertise to you.
- When you consent to our disclosure of certain information to third parties, such as to ship you products or through social media integrations.
- With our affiliates or within our corporate group, to run a successful business.
- In connection with a business transaction, to comply with legal obligations, enforce terms of service, and protect the Services and our users.
User Generated Content
If you post product reviews or other content to any public area of the Services, this content will be public and accessible by anyone. We are not responsible for the privacy or security of any information you make publicly available.
Third Party Websites and Links
Our Site may provide links to third-party websites. We do not guarantee and are not responsible for the privacy or security of such sites. Review their privacy policies and terms before sharing your information.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information about children. If you are a parent or guardian of a child who has provided us with personal information, contact us to request deletion.
Security and Retention of Your Information
No security measures are perfect, and we cannot guarantee “perfect security.” Information you send to us may not be secure in transit. We retain your personal information based on different factors, such as account maintenance, providing the Services, complying with legal obligations, resolving disputes, or enforcing contracts and policies.
Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, such as access, deletion, correction, portability, and opting out of sale or sharing. You may exercise these rights by contacting us.
Contact
For questions about our privacy practices or this Privacy Policy, or to exercise your rights, please email us at support@americanhatsmakers.com or contact us at:
